Terms & Conditions

Terms & Conditions



These are the terms of use (“Terms of Use”) for your use of services or features on www.j-bon-hair-spa.shopify.com . These terms of use expand to the computer as well as the mobile device (such as iPhone application for example) regardless of means of user access 

When registering for a VIP account, pages associated with the account such as: Account page, Profile page and List page are not visible to anyone but you.

This website will have the ability to leave product reviews, ratings and pictures that pertain to related product. This Terms of Use govern your participation in the reviews section of the page.

Information seen by you as well as others accessing the site which can be found in the review and rating section of product pages will include: your name or nickname and location of posted review.

By using this website you signify that you agree to the terms of use, privacy policy and our guidelines and rules. If you disagree with any of the above stated, you should not use the website. For person(s) the age of 13 and under, you may look and browse our site and sites affiliated with our brand. Purchases, providing personal information and other identifiable information should not be given to our site. We reserve the right to cancel or suspend purchase orders, profiles, accounts and any other service that may and is associated with the person(s) the age of 13 and under .

We also interact with you on third party websites such as Facebook, Yelp, Wechat, Instagram and Google. This Terms of Use, Guidelines and Rules do not extend to the third party sites stated above, as they have their own Terms of Use that they adhere to. You should check mentioned websites for their own terms of use.

Personal Information provided to us from you, the consumer, may be used and or monitored for the purpose of fraud detection such as: purchase history (such as purchases made over 400 dollars or multiple large purchases), mailing information, account information and other information that may be needed to detect fraudulent activity on our site. 

J Bon Hair Spa Reserves the right to change or modify any of the terms and conditions in the Terms of Use, guidelines and rules from time to time at any time without any notice and in its sole discretion. If changes are made to the terms of use and or guidance and rules, a new revised version will be posted. Your continued use of the website constitutes your acceptance of the new revisions, changes and modifications made, if you do not accept the changes or modifications you must cease using the sites. For this reason, please review the terms of use and guideline and rules frequently and any applicable policies, including their dates, to understand what apply to your use of the site and participation on review sections


  1. Copyright

All design, text, graphics, logos, button icons, images, audio, video clips, the selection and arrangement of thereof as well as all software on the site, the compilation (meaning the collection, arrangement and assembly) of all content on the Sites are the exclusive property of J Bon Hair Spa and protected by  Canadian and international copyright and other intellectual property laws. All rights reserved.


  1. Trademarks

www.j-bon-hair-spa.shopify.com and it’s custom graphics are trademarks of J Bon Hair Spa and may not be used in connection with any product or service that is not offered by soley by J Bon Hair Spa in a manner that is likely to cause confusion among customers. All other product names, trademarks, and company logos or names cited herein belong to their respective owners.


  1. Product Information

The products on our website can be delivered only within the borders of Canada and United States. All prices displayed on www.j-bon-hair-spa.shopify.com are quoted in Canadian Dollars and are valid and effective only in the mentioned locations that we ship to. If any minor (person(s) who is of age 13 and under) uses any goods or product from J Bon Hair Spa and it’s affiliated brands, it should be only after the legal guardian has clearly communicated the product with the minor's medical doctor.

Any information presented by J Bon Hair Spa is intended to be used for personal informative purposes only. The statements made about products by the manufacturers have not necessarily been evaluated by Health Canada or any other government agency and the results reported, if any, may not necessarily be applicable to all individuals. The products and statements are not intended to diagnose, treat, cure, mitigate or prevent any condition or disease. All products should be used strictly in accordance with their guidelines, precautions and instructions. To avoid allergic reactions, you are responsible for checking the ingredients list of any product. Use of the Sites is not intended to serve as any source of medical expertise. These sites serve only as an e-commerce platform. Please be advised by your your  doctor before using any items. Your doctor should inform you all medical questions, concerns and decisions regarding the possible treatment of any medical condition. J Bon Hair Spa does not give or intend to give any answers to medical related questions and these Sites do not replace any medical professional or medical resource. J Bon Hair Spa clearly does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on the Sites.

Given the popularity of some our products, and except where prohibited by law, J Bon Hair Spa may limit the number available for purchase, so that as many clients as possible may enjoy our merchandise.


  1. General Conditions

We reserve the right to refuse service and to anyone at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


  1. Accuracy and Timeline of Information

We, at J Bon Hair Spa, are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


  1. Prices and Services

We, at J Bon Hair Spa, reserve the right to change or modify prices, services and prices of said services listed on the site at any time without any notice. We reserve the right to change or modify or discontinue the services and products on the site at any given time. We shall not be liable to you or any third party for any modifications, changes, discontinuation or suspension of any service or product listed on the site. 


  1. Products and Services 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected

We are not responsible or liable to guarantee that the product or items displayed on the website will come the exact same as what was displayed on the website.

If you are unsatisfied with the item or products received, refer to the return and exchange page.


  1. Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


  1. Inaccuracies, Errors and Omissions

There is a possibility (or occasionally)  there may be typographical inaccuracies, omissions or errors in regards to the services, products or prices listed such as: product descriptions, pricings, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


  1. Disclaimer

We at J Bon Hair Spa do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

By using our site, purchasing products and services you as the consumer agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The services and all products and services delivered to you through the site are (except as expressly stated by us) provided 'as is' and 'as available' for your purchase and use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall J Bon Hair Spa, our owner, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some provinces and states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such provinces or states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


  1. Indemnification

You agree to indemnify, defend and hold harmless J Bon Hair Spa and our owner, subsidiaries, affiliates, partners, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


  1. Severability 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


  1. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


  1. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site. This terms of use, privacy policy and guidelines and rules  constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Any questions and inquiries can be made jbon.contact@gmail.com 


    16. Appointment Cancellation Policy & Security Deposits


J Bon Hair Spa has a 48 hour cancellation policy for all appointments. In the event that you cannot make it to your appointment, the client must call in via telephone call at 905-470-7777 and inform any of our personnel that you wish to cancel the appointment(s). 

For any combination of services that require 2 or more hours to be booked, a security deposit is required. The security deposit can range anywhere between $50 to $200 depending on the amount of time booked for the client. This security deposit can be in the form of a credit card transaction over telephone, or through e-mail transfer to jbon.contact@gmail.com

This security deposit will go towards the client's payment of the services. The security deposit is fully refundable as long as the the client informs J Bon Hair Spa of their appointment cancellation with at least 48 hours notice via telephone.